Your privacy is our priority. This Privacy Policy transparently explains how coin88 collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Any material changes to this Privacy Policy will be communicated via email or in-account notification.
This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010.
Important Note: By registering or using the coin88 platform, you agree to the collection and use of your personal data as described in this Privacy Policy. Please read this policy carefully in full.
Coin88 is an online entertainment platform operating in Malaysia, fully committed to protecting the privacy of every user who trusts us. We understand that your personal data is sensitive and must be handled with the highest level of trust and transparency.
This Privacy Policy explains how we handle your personal information — from how it is collected and why it is used, to who can access it and your rights as a user to control that data. We take seriously the trust you place in us when you register an account.
As a platform operating in Malaysia, coin88 fully complies with Personal Data Protection Act 2010 (PDPA) as well as guidelines issued by the Personal Data Protection Commissioner of Malaysia. This compliance is not merely a legal obligation — it is a core value we uphold.
We only collect data that is genuinely necessary to provide you with a quality service. Data is collected through the registration process, platform usage, and your interactions with our customer support.
| Data Category | Example Information | How Collected |
|---|---|---|
| Identity Information | Full name, IC/passport number, date of birth, gender | Account Registration & KYC |
| Contact Information | Email address, phone number, full mailing address | Account registration |
| Financial Information | Bank account number, bank name, transaction history | Deposit & withdrawal process |
| Technical Data | IP address, browser type, operating system, device data | Automatically during use |
| Usage Data | Game history, betting, activity logs, preferences | Automatically during gameplay |
| Verification Documents | IC copy, utility bill, bank statement for KYC | User uploads |
We do not collect credit/debit card information directly. All payments are processed through integrated third-party payment gateways that comply with PCI-DSS standards.
Every piece of data we collect has a clear and legitimate purpose. We do not use your data for any other purpose without obtaining your consent first. The following are the primary purposes for which your personal data is used:
Coin88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data sharing only occurs in limited situations outlined below, and is always subject to strict data protection agreements.
Every third party we engage has undergone thorough vetting and is required to sign a data processing agreement. They may only use your data for the purposes we specify.
Your data security is our top technical priority. coin88 continuously invests in the latest security infrastructure to protect your data from unauthorized access, loss, or misuse.
While we employ the best available security measures, no system in the world can be guaranteed 100% secure. You also play an important role by keeping your password and account login credentials confidential.
Coin88 uses cookies and similar tracking technologies to ensure the platform runs smoothly and to deliver a better experience for you. Cookies are small text files stored in your browser.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintain your login session and account security | Session only |
| Preference Cookies | Save your language settings, theme, and game preferences | 1year |
| Analytics Cookies | Understanding aggregate platform usage patterns for improvement | 2 years |
| Security Cookies | Detect suspicious activity and prevent fraud | 30 days |
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect platform functionality and the security of your login session.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. coin88 fully respects and supports these rights.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or outdated, you may request a correction through your account settings or our customer support.
You may withdraw consent for data processing at any time, particularly for marketing communications.
You have the right to ask how your data is being used and to receive a clear, easy-to-understand explanation.
In certain circumstances, you may object to the processing of your data for specific purposes other than legal obligations.
If you believe your data has not been handled properly, you have the right to file a complaint with the Malaysia Department of Personal Data Protection.
To exercise any of the above rights, contact our data protection team at [email protected]. We will update you within 3 business days on the status of your request.
The coin88 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data from children or minors.
Important: If we discover that a child's personal data has been collected without consent, we will take immediate steps to delete that data and terminate the associated account. Parents or guardians who become aware of such situation are urged to contact us immediately.
Coin88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. All amendments will be communicated to you proactively.
For any enquiries, requests, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
Coin88 Privacy Commitment
We do more than comply with the law — we believe privacy is a fundamental right of every user and build our systems on that foundation of trust.
All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption — the same standard used by global financial institutions.
Coin88 has never and will never sell your personal data to advertisers, data brokers, or any third party for commercial gain.
Our data handling practices are formulated and reviewed regularly to ensure full compliance with Malaysia's Personal Data Protection Act 2010.
You have full control over your data — from accessing and correcting it, to withdrawing processing consent at any time through your account settings.
Only authorized personnel with legitimate business needs may access user data, and every access is logged and audited regularly.
In the event of any data security incident affecting your information, we will notify you within 72 hours in line with industry best practices.
Safe & Trusted
Your data is protected, your privacy respected. Register a coin88 account today and enjoy a safe, fair, and responsible online entertainment experience with a platform that puts your trust first.